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Privacy Policy

Effective date: 1st Jan 2024

Welcome to CyberForge Academy! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our training programs, and use our SaaS products. Please read this policy carefully to understand our practices regarding your information and how we will treat it. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

  • Personal Information: This may include your name, email address, phone number, and any other information you provide when registering for our services, participating in our training programs, or using our SaaS products.
  • Payment Information: For purchases made through our website, we may require you to provide certain financial information (like your bank account or credit card information) to process payments. We use secure payment gateways, such as RazorPay, and do not store your payment information on our servers.

Information We Collect Automatically

  • Usage Information: We collect information about how you use our services and products, including your access times, browser types, and language settings.
  • Device Information: We may collect information about the device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

How We Use Your Information

  • To provide and maintain our services, including to monitor the usage of our services.
  • To manage your account and provide you with customer support.
  • To process your transactions.
  • To send you technical notices, updates, security alerts, and support and administrative messages.
  • To respond to your comments, questions, and requests, and provide customer service.
  • To communicate with you about products, services, offers, promotions, and events offered by CyberForge Academy and others, and provide news and information we think will be of interest to you.
  • To monitor and analyze trends, usage, and activities in connection with our services.

Sharing Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Your Choices

Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at support@cyberforge.academy. If you wish to deactivate your account, please email us, but note that we may retain certain information as required by law or for legitimate business purposes.

Promotional Communications

You may opt out of receiving promotional emails from CyberForge Academy by following the unsubscribe instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification).

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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